Discover What You Know

Information is Everywhere            Knowledge is Experience       It’s Sharing What You Know

Work with Knowledge

Collaborate          Brainstorm           Make Decisions, Find Answers

Use It and Re-use it      People Come, People Go — Learn from Experience

Build Communities   Start Conversations

Actionable Knowledge

 “Knowledge is Walking out the door”

 End products: capture best practice, intranets, knowledge repository

Identify where templates & content can be re-used. Don’t duplicate actions

Understand the power of social tools as knowledge sharing and informal learning tools

 Research leading to   —   Actionable Insights

Tapping into Hidden Know How;  Putting Know How to work
Insights into actions
Conversation channels
Boundary spanning
End Point – reuse